Living in a homeowner association, there is likelihood of running into someone that is, how should we say it, less than happy. We all have to deal with difficult people at some point. Some focus on what they dont like about a person loudmouth, condescending tone, etc and then hope they will change. Not surprisingly, this ra>
For many, personal experience with conflict creates a recurring cycle. This cycle can be positive or negative depending on the beliefs about conflict that we developed at an early age. What someone says or does can spark an automatic response based on those beliefs. This, in turn, triggers a consequence that usually reinforces our behavior pattern.
The key to dealing with a difficult person is to change your >
The next time you are confronted by a difficult person, what do you see them doing that causes you to react negatively? Consider the following:
Pay close attention to their behavior patterns. What is working and what is not? Have you made assumptions about what these actions mean?
Next, pay attention to your behavior. What is working and what is not? What do others do that works better? If you dont set aside your assumptions, you may never realize what are you are responding to.
Now, take the time to consider how your actions may affect the other person. Consider the message you may be sending them. Finally, decide what you would like the >
Treat every interaction with a difficult person as an opportunity to improve your >
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